Frequently Asked Questions

FAQ for the studio: ​​​

1. Q: What should I wear?

A:  Clay washes out of your clothes so you can wear whatever you want, but we suggest wearing something you don't mind getting dirty and something comfortable. 

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2. Q: Can I still take a class with long nails and jewelry?

A: Yes! However, if you have long nails and are ok with cutting them short then we recommend doing so! Working with clay can be challenging with long nails, but not impossible! We also recommend removing any jewelry such as rings, bracelets and watches. But if you can't remove your jewelry then it's ok! It might make things a little harder, but you can definitely still do it!

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3. Q: What if I can't make it to a class I have booked?

A: We recommend reading over our cancelation policy! 

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4. Q: Can I still take a class if I'm allergic to cats?

A: We recommend letting us know ahead of time if you have allergies. If you have mild allergies we can put the 2 studio cats in the back room away from the class area. However, if you have severe allergies we may not be the studio for you! We clean daily, but we can't fully remove all cat allergens. Book at your own risk!

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5. Q: Do you have pottery for sale at the studio or is it only online?

A: We have pottery for sale in our studio! Come check out our gallery area to see what all we have! We don't always have the chance to put every single piece up online so we suggest you come check out our studio in person to see what all we have!

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6. Q: What cone do you fire to and how often do you fire?

A: We bisque fire to cone 04 and glaze fire to cone 5. We do slow glaze firings. We fire bisque as needed, which usually is 1-2 times per week and glaze firings are once per week.

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7. Q: Can members purchase clay from you?

A: Yes! We have 3 kinds of clay in stock. We sometimes change up the clay body, but we always have a white, tan and brown clay. We also allow outside clay bodies and glaze upon approval.

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8. Q: Are you a safe space for the queer community?

A: YES! We pride ourselves in being a safe space for the LGBTQIA+ community and allies! We take this very seriously and have a zero tolerance policy for discrimination.

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9. Q: Wheel classes are for ages 16 and older, but will you make exceptions for someone younger? 

A: No, our wheel classes are strictly limited to ages 16 and up. Even if you feel as though a person younger than 16 is capable, we still stand by our age restriction. If we make an exception for one person then it's unfair to prohibit exceptions for anyone else. This isn’t just a formality, it’s a decision we made after a lot of experience and care. Wheel throwing requires a level of strength, coordination, and patience that can be really challenging even for adults. We've found that students younger than 16 often end up feeling frustrated or discouraged because their hands and bodies just aren't quite ready for the physical demands of the wheel. We truly want every student who takes a class with us to have a positive and empowering experience and waiting until they're a bit older helps ensure that. 

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FAQ for specifically for Ashley: 

1. Q: Why are you always sold out?

A: These days my work is always sold out because I run my pottery studio and that takes up a significant amount of time! On occasion I will sell ceramics cats on Patreon, but primarily my ceramic cats are a part of a yearly Patreon perk. I rarely do sales anymore! 

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2. Q: How do I order kitties and how much do they cost?

A: I don’t accept orders for kitties, so if you don’t see any available in my shop that means I don’t have any available to sell. 

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3. Q: Do you ship internationally?

A: Yes! Currently, I ship to the United States, Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Puerto Rico, Sweden, Switzerland, and the UK. If you are in a country I do not currently ship to and you're interested in my work, please reach out to me! I'm always open to adding more countries! International shipping is not free. It can be quite costly, so if you are international you will need to budget for shipping costs. Shipping ceramics internationally costs anywhere between $20-$70. I am not responsible for customs fees and/or delays.

 

4. Q: Do you accept custom orders?

A: Not very often. I mostly do customs on Patreon these days. Every once in a while I will open up customs, but it is rare.

 

5. Q: How do custom orders work?

A: When the time comes, I will notify those on my mailing list when the custom order request form will open. It will be an application process and your request will need to be approved by me. I will not be accepting every custom order application. You must fill out the application form on my website when it is open. Email requests will not be accepted. I will only accept orders that I feel I will enjoy making. I will require full payment upfront and returns/exchanges will not be accepted for custom orders. Patreon members will receive first priority.

 

6. Q: How much do custom orders cost and how long do they take?

A: Custom items can take a long time! Usually I am working on multiple orders simultaneously and orders can take a long time before they ship. I do not like to give time estimates and instead just allow myself the time I need to complete the project. Ceramic art making is not for the impatient, especially custom orders. Custom orders should not be placed if there's a time constraint. As far as cost goes, it varies drastically depending on what is requested. The order minimum is $300.

 

7. Q: Do you do wholesale?

A: No, I do not accept wholesale orders. I prefer to work in small batches.

 

8. Q: Do you use environmentally friendly packing materials?

A: Yes! Everything is either reusable, recyclable or compostable.

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