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1. Q: Do you use environmentally friendly packing materials?

   A: Yes! I use only paper products to wrap ceramic items as well as masking tape to secure the paper. I also use biodegradable packing peanuts that dissolve in water! They are made from corn starch. I give away crystals with each purchase and I always use reusable fabric bags! Everything is either reusable, recyclable or biodegradable!

    

2. Q: Do you only make ceramic kitties?

   A: No, I also make functional ceramic items, other kinds of decorative items, paintings and prints!

    

3. Q: How often do you have online shop updates?

   A: Shop updates vary. It depends on what I am currently working on. Sometimes I prepare for markets which means I won't be updating my online shop and sometimes I do shop updates for my Patreon and not for the general public. It varies a lot so I can't say for sure! I always have dates for upcoming shop updates and markets on my homepage. I also post the most up-to-date information on my Instagram stories, so tune in there to see what I'm up to!

    

4. Q: Are kitties available through pre-orders?

   A: At one point I did preorders but I quickly realized I did not like doing them. It made me feel stuck and uninspired, so I no longer offer preorders.

    

5. Q: Do you accept custom orders?

   A: Yes! If you want to know when I open for custom orders be sure to check the homepage for important dates! 

    

6. Q: How do custom orders work?

   A: When the time comes I will email you all and let you know when custom orders are open. It will be an application process and your request will need to be approved by me. I will not be accepting every custom order application. I will only accept orders that I feel I will enjoy making and orders that are not overly complicated, for the sake of time. I will require payment before I begin and returns/exchanges will not be accepted for custom orders. Patreon members will receive first priority.

    

7. Q: How long do custom orders take?

   A: Custom items can take up to 6-8 weeks before they ship. Ceramic art making is not for the impatient. Each item is hand-built by me. Ceramic pieces must be completely dry before they get their first firing. Sometimes items take up to 2 weeks or longer to dry completely. After the first firing they are glazed and put back into the kiln. Glazing can be time consuming as well, depending on complexity. Occasionally crazy things happen in the kiln and items need to be remade! I do not use molds and I hand-paint everything, so it can be a lengthy process. Custom orders should not be placed if there's a time constraint.

    

8. Q: Do you do wholesale?

   A: No, I used to do wholesale orders but I found that wholesale orders stress me out and get really boring. I like to make different things and not the same item over and over. So, no more wholesale for me!

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9. Q: Do you make sets?

   A: Not usually! I tend to make items that are one of a kind. The most I ever do is 2 matching items, but typically no more than 2. I get bored quickly and easily, so like to switch it up and try new things!

    

10. Q: Do you ship internationally?

    A: Yes! Currently, I ship to the United States, Belgium, Brazil, Canada, China, Denmark, France, Germany, Greece, India, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Puerto Rico, Sweden, Switzerland, and the UK 

     

11. Q: Do you offer local pickup or delivery?

    A: No. I used to offer local pickup, but now that my business has grown so much and I work out of my home, I don't really like the idea of having so many people coming to my home.